Terms of Service

Last updated: July 18, 2026

Overview

This website, climehome.com (the "Site"), is operated by Clime ("Clime", "we", "us", or "our"). Throughout the Site, the terms "we", "us" and "our" refer to Clime. By visiting the Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced herein, such as our Privacy Policy, Refund & Return Policy, and Shipping Policy. If you do not agree to these Terms, you may not access the Site or use the Service.

Eligibility

By using the Site, you represent that you are at least the age of majority in your state or province of residence and have the legal capacity to enter into a binding contract. You may not use our products for any illegal or unauthorized purpose.

Products and Pricing

We make every effort to display our products and their colors, dimensions, and features as accurately as possible. However, we cannot guarantee that your device's display accurately reflects the actual product. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. Prices are listed in US dollars unless otherwise indicated. We reserve the right to discontinue any product at any time, and to limit the quantities of any products that we offer.

Orders and Payment

When you place an order, you offer to purchase the product at the price and terms stated at checkout. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or limitations on quantities available for purchase. If we cancel an order after you have been charged, we will issue a full refund to your original payment method. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site.

Shipping and Delivery

Shipping timelines and terms are described in our Shipping Policy. Delivery estimates are good-faith estimates and not guarantees. Risk of loss and title for products pass to you upon our delivery of the products to the carrier, except where applicable law provides otherwise for consumers.

Returns and Refunds

Our Refund & Return Policy explains how to return products and receive refunds. Nothing in these Terms limits any non-waivable rights you may have under the consumer protection laws of your state or country of residence.

Warranty Disclaimer

Except as expressly stated by us in writing, and to the fullest extent permitted by applicable law, the Service and all products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Clime, our directors, officers, employees, affiliates, agents, or suppliers be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, arising from your use of the Service or any products purchased through the Service. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us for the product(s) giving rise to the claim. Some jurisdictions do not allow the limitation of liability for certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Clime and our affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Intellectual Property

All content on the Site — including text, graphics, logos, images, and product designs — is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or exploit any content from the Site without our prior written permission.

Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content or practices of any third-party websites and you access them at your own risk.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-law principles. If you are a consumer, you additionally benefit from any mandatory provisions of the consumer protection law of the jurisdiction in which you reside, and nothing in these Terms affects your rights to rely on such mandatory provisions.

Severability; Entire Agreement

If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect. These Terms, together with the policies referenced herein, constitute the entire agreement between you and us regarding the Service.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about these Terms of Service should be sent to us at support@climehome.com or by mail at Clime, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.